We cannot investigate this complaint about the internal management of a school. The law prevents us from investigating what happens in schools. Additionally, we will not investigate Mrs X’s complaint about the role of the Council in her complaint against the school. We can decide not to investigate complaints about complaints procedures where we cannot investigate the substantive issue.
Source · LGO (Local Government & Social Care Ombudsman)
Kent County Council
LGO (Local Government & Social Care Ombudsman)
Other
Reference 25-024-321
Sector Education
Category Other
Decided 25 June 2026
View Kent County Council scorecard
Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
Other decisions involving Kent County Council
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| 25-019-693 | — | Other | |
| 24-019-314 | — | Upheld | |
| 25-005-293 | — | Other | |
| 25-011-070 | — | Not Upheld | |
| 25-016-628 | — | Other |