We will not investigate Ms H’s complaint about the care her late partner Mr O received at a care home, including issues relating to falls and pressure area care. We are unlikely to find fault by the care home on the key issues. Also, some of the complaints are about old events and we are unlikely to be able to reach reliable conclusions about them now.
Source · LGO (Local Government & Social Care Ombudsman)
Birch Abbey Nursing Home (25 024 060a)
LGO (Local Government & Social Care Ombudsman)
Other
Reference 25-024-060a
Sector Health
Category Care And Treatment
Decided 16 June 2026
Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website