We will not investigate this complaint about Transport for London’s handling of a penalty charge notice. This is because Transport for London has agreed to accept payment at the original discounted rate and refund Miss X £160 and it is unlikely investigation would achieve anything more for Miss X.
Source · LGO (Local Government & Social Care Ombudsman)
Transport for London
LGO (Local Government & Social Care Ombudsman)
Other
Reference 25-024-019
Sector Transport And Highways
Category Parking And Other Penalties
Decided 07 May 2026
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Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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| 25-019-814 | — | Other | |
| 24-019-258 | — | Upheld |