We have upheld this complaint about the Council not arranging for essential equipment to be relocated before garden works were carried out. The Council has agreed to apologise and make a symbolic payment to remedy the injustice caused.
Source · LGO (Local Government & Social Care Ombudsman)
Telford & Wrekin Council
LGO (Local Government & Social Care Ombudsman)
Other
Reference 25-023-742
Sector Housing
Category Other
Decided 11 February 2026
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Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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