We will not investigate this complaint about Transport for London’s handling of Mrs X’s representations against a penalty charge notice. This is because Transport for London has agreed to cancel the penalty charge notice and this provides a suitable remedy for the injustice caused to Mrs X.
Source · LGO (Local Government & Social Care Ombudsman)
Transport for London
LGO (Local Government & Social Care Ombudsman)
Upheld
Reference 25-023-660
Sector Transport And Highways
Category Parking And Other Penalties
Decided 14 June 2026
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Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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