We will not investigate Mr X’s complaint about the Council’s decision to recover outstanding care charges from Mrs Y’s estate. The complaint is late without good reason to investigate it now. There is also not enough evidence of fault in the Council’s decision to recover the outstanding care charges.
Source · LGO (Local Government & Social Care Ombudsman)
Bournemouth, Christchurch and Poole Council
LGO (Local Government & Social Care Ombudsman)
Other
Reference 25-023-518
Sector Adult Care Services
Category Charging
Decided 20 May 2026
View BCP Council scorecard
Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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