We will not investigate this complaint about the Council closing Ms X’s council tax account by error nor its attempt to recoup the outstanding balance before a payment arrangement had been made. This is because parts of the complaint are late and an investigation into the remaining complaint points would be unlikely to result in a different outcome.
Source · LGO (Local Government & Social Care Ombudsman)
Bristol City Council
LGO (Local Government & Social Care Ombudsman)
Other
Reference 25-023-012
Sector Benefits And Tax
Category Council Tax
Decided 20 May 2026
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Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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| Reference | Date | Summary | Outcome |
|---|---|---|---|
| 25-017-196 | — | Other | |
| 25-019-728 | — | Other | |
| 25-005-256 | — | Other | |
| 25-006-572 | — | Upheld | |
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