We will not investigate this complaint that the Council failed to provide planning guidance about whether a proposed change of use required planning permission. There is insufficient evidence of fault in the way the Council responded to the complainant’s enquiry.
Source · LGO (Local Government & Social Care Ombudsman)
Royal Borough of Kingston upon Thames
LGO (Local Government & Social Care Ombudsman)
Other
Reference 25-022-987
Sector Planning
Category Planning Advice
Decided 15 June 2026
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Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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