We will not investigate Miss X’s complaint about the Council’s decision to refuse her application for a disabled person’s freedom pass. There is not enough evidence of fault by the Council to warrant our involvement.
Source · LGO (Local Government & Social Care Ombudsman)
London Borough of Hounslow
LGO (Local Government & Social Care Ombudsman)
Other
Reference 25-022-932
Sector Transport And Highways
Category Public Transport
Decided 09 June 2026
View London Borough of Hounslow scorecard
Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
Other decisions involving London Borough of Hounslow
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| 25-016-702 | — | Other | |
| 25-011-374 | — | Other | |
| 25-016-152 | — | Other | |
| 25-015-648 | — | Other | |
| 25-006-657 | — | Upheld |