We will not investigate this complaint about the Council’s decision-making relating to a defective structure. Mrs X has an alternative legal remedy through the courts, who can decide any claim for liability. And given only the courts can decide this and we cannot, it would be reasonable to expect Mrs X to use this alternative remedy.
Source · LGO (Local Government & Social Care Ombudsman)
Southend-on-Sea City Council
LGO (Local Government & Social Care Ombudsman)
Other
Reference 25-022-921
Sector Transport And Highways
Category Highway Repair And Maintenance
Decided 12 May 2026
View Southend-on-Sea City Council scorecard
Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
Other decisions involving Southend-on-Sea City Council
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| 25-020-179 | — | Upheld | |
| 25-020-923 | — | Other | |
| 25-017-650 | — | Other | |
| 25-022-261 | — | Upheld | |
| 25-023-965 | — | Other |