We will not investigate this complaint about the Council’s decision not to offer a refund or further compensation following the closure of the swimming pool at a leisure centre. There is not enough evidence of fault to justify an investigation. We also cannot add to the Council’s consideration of the complaint or the responses already provided.
Source · LGO (Local Government & Social Care Ombudsman)
London Borough of Southwark
LGO (Local Government & Social Care Ombudsman)
Other
Reference 25-022-771
Sector Other Categories
Category Leisure And Culture
Decided 11 June 2026
View Southwark Council scorecard
Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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