We will not investigate Mr X’s complaint about the Council’s handling of his blue badge renewal. This is because the Council apologised for the frustration caused by the delay and further investigation is unlikely to achieve a different outcome. For the remainder, there is insufficient evidence of fault by the Council to justify an investigation.
Source · LGO (Local Government & Social Care Ombudsman)
Walsall Metropolitan Borough Council
LGO (Local Government & Social Care Ombudsman)
Other
Reference 25-022-633
Sector Adult Care Services
Category Transport
Decided 07 June 2026
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Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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