We will not investigate Mrs X’s complaint about how the Council’s commissioned Care Provider incorrectly used a hoist which caused her daughter, Miss Y, to fall. This is because a further investigation would not lead to a different outcome and we could not add to the previous investigation.
Source · LGO (Local Government & Social Care Ombudsman)
Somerset Council
LGO (Local Government & Social Care Ombudsman)
Other
Reference 25-022-316
Sector Adult Care Services
Category Domiciliary Care
Decided 16 June 2026
View Somerset Council scorecard
Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
Other decisions involving Somerset Council
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| 25-003-848 | — | Upheld | |
| 25-016-729 | — | Other | |
| 25-005-522 | — | Upheld | |
| 25-009-010 | — | Not Upheld | |
| 25-021-587 | — | Other |