We will not investigate Miss X’s complaint about a care home not taking a urine sample from her mother, Mrs Y, prior to her operation. This is because an investigation would not achieve a worthwhile outcome.
Source · LGO (Local Government & Social Care Ombudsman)
Hertfordshire County Council
LGO (Local Government & Social Care Ombudsman)
Other
Reference 25-022-228
Sector Adult Care Services
Category Residential Care
Decided 27 July 2026
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Original decision on the LGO (Local Government & Social Care Ombudsman) website ↗
Publisher summary
Full decision text is not available in the index.
Read on the LGO (Local Government & Social Care Ombudsman) website