The Ombudsman's final decision
Summary: We cannot investigate this complaint about the Council’s alleged failure to make reasonable adjustments. Mr X has been to court and so the law prevents us from investigating.
The complaint
Mr X complains the Council failed to make reasonable adjustments.
The Ombudsman’s role and powers
The Local Government Act 1974 sets out our powers but also imposes restrictions on what we can investigate.
We cannot investigate a complaint about the start of court action or what happened in court. (Local Government Act 1974, Schedule 5/5A, paragraph 1/3, as amended)
How I considered this complaint
I considered information provided by the complainant and the Council.
I considered the Ombudsman’s Assessment Code.
My assessment
Mr X started court action against the Council over its alleged failure to agree his reasonable adjustments. This was later struck out by the courts and Mr X’s attempt to re-instate his case failed.
We cannot investigate a complaint about the start of court action or what happened in court.
Final decision
We cannot investigate Mr X’s complaint because he has been to court and so the law prevents us from investigating.
Investigator's decision on behalf of the Ombudsman