We will not investigate this complaint about the way the Council’s officer spoke to Mr X during telephone call in 2024. The complaint is late and there are no good reasons to investigate now.
Source · LGO (Local Government & Social Care Ombudsman)
Stoke-on-Trent City Council
LGO (Local Government & Social Care Ombudsman)
Other
Reference 25-022-010
Sector Adult Care Services
Category Other
Decided 02 June 2026
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Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
Other decisions involving Stoke-on-Trent City Council
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| 25-006-279 | — | Other | |
| 25-011-990 | — | Not Upheld | |
| 25-018-230 | — | Other | |
| 25-011-734 | — | Other | |
| 25-012-400 | — | Upheld |