We will not investigate this complaint about the conduct of a bus driver because there is no worthwhile outcome achievable and there is insufficient evidence of significant personal injustice to warrant an investigation by the Ombudsman.
Source · LGO (Local Government & Social Care Ombudsman)
Transport for London
LGO (Local Government & Social Care Ombudsman)
Other
Reference 25-021-960
Sector Transport And Highways
Category Public Transport
Decided 07 May 2026
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Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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