We will not investigate Mr X’s complaint about the Council’s decision not to refund his payment for a bulky waste collection. This is because there is insufficient evidence of fault by the Council to warrant an investigation.
Source · LGO (Local Government & Social Care Ombudsman)
London Borough of Croydon
LGO (Local Government & Social Care Ombudsman)
Other
Reference 25-021-893
Sector Environment And Regulation
Category Refuse And Recycling
Decided 10 May 2026
View London Borough of Croydon scorecard
Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
Other decisions involving London Borough of Croydon
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| 25-007-469 | — | Not Upheld | |
| 25-002-070 | — | Upheld | |
| 25-004-635 | — | Upheld | |
| 25-017-140 | — | Other | |
| 25-001-720 | — | Upheld |