We will not investigate this complaint about how the Council managed Miss X’s Discretionary Housing Payment applications and her request for council tax hardship relief. This is because it is late and there are no good reasons to exercise discretion to investigate it now. Of the remaining element, there is not enough evidence of fault to warrant our involvement.
Source · LGO (Local Government & Social Care Ombudsman)
Reading Borough Council
LGO (Local Government & Social Care Ombudsman)
Other
Reference 25-021-883
Sector Benefits And Tax
Category Housing Benefit And Council Tax Benefit
Decided 19 May 2026
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Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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