We will not investigate this complaint about refusal of an Exceptional Hardship Payment (EHP) because there is insufficient evidence of fault by the Council.
Source · LGO (Local Government & Social Care Ombudsman)
Mole Valley District Council
LGO (Local Government & Social Care Ombudsman)
Other
Reference 25-021-696
Sector Benefits And Tax
Category Council Tax Support
Decided 11 February 2026
View Mole Valley District Council scorecard
Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
Other decisions involving Mole Valley District Council
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| 25-006-268 | — | Upheld | |
| 25-019-700 | — | Other | |
| 26-005-581 | 09 Jun 2026 | We will not investigate Miss B’s complaint about the Council charging a council tax premium on a property she inherited … | Other |
| 25-021-869 | 01 Jun 2026 | We will not investigate this complaint about the Council’s decision to approve a planning application. It is unlikely we would … | Other |
| 25-012-178 | 07 May 2026 | Mr X complained the Council delayed informing him of an increase council tax charge for the 2024/25 tax year. Mr … | Upheld |