We upheld part of Mr B’s complaint about how the Council handled a homelessness application. The Council has agreed to resolve the complaint early by offering a suitable remedy for the injustice caused. We are unlikely to find fault with the remaining issues complained about.
Source · LGO (Local Government & Social Care Ombudsman)
London Borough of Croydon
LGO (Local Government & Social Care Ombudsman)
Upheld
Reference 25-021-631
Sector Housing
Category Homelessness
Decided 10 June 2026
View London Borough of Croydon scorecard
Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
Other decisions involving London Borough of Croydon
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| 25-013-186 | — | Other | |
| 25-016-611 | — | Upheld | |
| 25-007-469 | — | Not Upheld | |
| 25-002-070 | — | Upheld | |
| 25-004-635 | — | Upheld |