We will not investigate Mrs X’s complaint about how the Council dealt with safeguarding concerns about her children. This is because there is insufficient evidence of fault with the Council’s decision not to investigate the complaint whilst the case is subject to ongoing court proceedings.
Source · LGO (Local Government & Social Care Ombudsman)
St Helens Metropolitan Borough Council
LGO (Local Government & Social Care Ombudsman)
Other
Reference 25-021-491
Sector Children S Care Services
Category Child Protection
Decided 31 May 2026
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Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
Other decisions involving St Helens Metropolitan Borough Council
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| 25-017-362 | — | Other | |
| 25-014-256 | — | Upheld | |
| 25-009-611 | — | Other | |
| 25-020-423 | — | Other | |
| 25-010-610 | — | Upheld |