We have found fault in the way the Council considered Ms X’s application for post-16 transport and in how it applied its own policy. The Council has agreed to apologise, make a symbolic payment to recognise time and trouble, to retake the decision, and to make service improvements. The complaint is upheld.
Source · LGO (Local Government & Social Care Ombudsman)
Leeds City Council
LGO (Local Government & Social Care Ombudsman)
Other
Reference 25-021-128
Sector Education
Category School Transport
Decided 14 May 2026
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Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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| 25-013-847 | — | Other | |
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