We will not investigate Ms X’s complaint about delays holding an Education, Health and Care plan annual review and poor communication. The Council has upheld her complaint and offered a suitable remedy. It is unlikely an investigation would add to the Council’s response or reach a different outcome.
Source · LGO (Local Government & Social Care Ombudsman)
Liverpool City Council
LGO (Local Government & Social Care Ombudsman)
Other
Reference 25-020-679
Sector Education
Category Special Educational Needs
Decided 19 May 2026
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Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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