We will not investigate Miss X’s complaint about how the Council investigated her complaint about noise from a nearby business premises. There is not enough evidence of Council fault to warrant us investigating. Further investigation of an officer’s behaviour during a visit would not lead to a different outcome.
Source · LGO (Local Government & Social Care Ombudsman)
Tunbridge Wells Borough Council
LGO (Local Government & Social Care Ombudsman)
Other
Reference 25-020-591
Sector Environment And Regulation
Category Noise
Decided 12 May 2026
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Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
Other decisions involving Tunbridge Wells Borough Council
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| 25-018-957 | — | Other | |
| 25-021-840 | 01 Jun 2026 | We will not investigate this complaint about the Council’s decision to grant a Certificate of lawfulness of proposed use or … | Other |
| 25-011-838 | 20 May 2026 | Mrs D complained about the Council’s handling of a planning enforcement notice and other planning control concerns for a neighbouring … | Upheld |
| 25-010-892 | 11 Dec 2025 | Summary: We will not investigate this complaint about the way the Council considered prior approval applications. There is not enough … | Other |
| 25-008-235 | 20 Oct 2025 | Summary: We will not investigate this complaint about the Council sending correspondence about two penalty charge notices to the wrong … | Other |