We have upheld this complaint because the Council delayed arranging an assessment from an Educational Psychologist. The Council has agreed to resolve the complaint by offering to make a suitable payment to the complainant to remedy the injustice this caused.
Source · LGO (Local Government & Social Care Ombudsman)
Wiltshire Council
LGO (Local Government & Social Care Ombudsman)
Upheld
Reference 25-020-563
Sector Education
Category Special Educational Needs
Decided 04 June 2026
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Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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