We upheld Mr X’s complaint about the Council’s handling of his housing application review. The Council agreed to resolve the complaint early by paying Mr X a symbolic payment to acknowledge the injustice caused. It also agreed to issue a decision on his housing application review.
Source · LGO (Local Government & Social Care Ombudsman)
Westminster City Council
LGO (Local Government & Social Care Ombudsman)
Upheld
Reference 25-020-546
Sector Housing
Category Allocations
Decided 01 June 2026
View Westminster Council scorecard
Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
Other decisions involving Westminster City Council
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| 25-004-899 | — | Upheld | |
| 25-013-840 | — | Other | |
| 25-000-514 | — | Upheld | |
| 25-000-467 | — | Upheld | |
| 25-017-214 | — | Other |