We will not investigate this complaint about restrictions placed upon Mr X’s visits to Ms Y in a care home after he raised concerns about her care. There is insufficient evidence of fault by the Council. Only the Court of Protection can make a decision where there is disagreement about a person’s best interests.
Source · LGO (Local Government & Social Care Ombudsman)
Kent County Council
LGO (Local Government & Social Care Ombudsman)
Other
Reference 25-020-402
Sector Adult Care Services
Category Safeguarding
Decided 02 June 2026
View Kent County Council scorecard
Summary
Full decision text not yet fetched.
Read on the LGO (Local Government & Social Care Ombudsman) website
Other decisions involving Kent County Council
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| 24-019-314 | — | Upheld | |
| 25-005-293 | — | Other | |
| 25-011-070 | — | Not Upheld | |
| 25-016-628 | — | Other | |
| 25-017-740 | — | Other |