We will not investigate Ms X’s complaint about an occupational therapy assessment, inaccurate Council records and its handling of her complaint. It is unlikely an investigation would lead to a different outcome or achieve anything more. The Information Commissioner’s Office is better placed to consider a complaint about accuracy of records.
Source · LGO (Local Government & Social Care Ombudsman)
Portsmouth City Council
LGO (Local Government & Social Care Ombudsman)
Other
Reference 25-020-313
Sector Adult Care Services
Category Assessment And Care Plan
Decided 12 May 2026
View Portsmouth City Council scorecard
Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
Other decisions involving Portsmouth City Council
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| 25-017-178 | — | Other | |
| 24-012-937 | — | Upheld | |
| 25-018-139 | — | Other | |
| 25-021-075 | — | Other | |
| 25-013-137 | — | Other |