We cannot investigate this complaint about the content of a social work letter filed with a court. The law prevents us from investigating complaints about what happened in court. For the rest, the Information Commissioner is better placed to consider complaints about data protection, and there is not enough evidence of fault in the Council’s decision to consider Mr X’s complaint under its corporate complaints procedure to justify us investigating.
Source · LGO (Local Government & Social Care Ombudsman)
Luton Borough Council
LGO (Local Government & Social Care Ombudsman)
Other
Reference 25-019-696
Sector Children S Care Services
Category Child Protection
Decided 10 May 2026
View Luton Borough Council scorecard
Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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