Source · LGO (Local Government & Social Care Ombudsman)

North Northamptonshire Council

LGO (Local Government & Social Care Ombudsman) Upheld Reference 25-019-478 Sector Transport And Highways Category Highway Repair And Maintenance Decided 28 July 2026

View North Northamptonshire Council scorecard

Original decision on the LGO (Local Government & Social Care Ombudsman) website ↗

Publisher summary

We have upheld Miss X’s complaint because the Council delayed in cutting back overhanging vegetation on a path near her home. The Council has agreed to write to apologise and make a symbolic payment to recognise her frustration at not being able to access the community.

Full decision text is not available in the index.

Read on the LGO (Local Government & Social Care Ombudsman) website

Other decisions involving North Northamptonshire Council

Reference	Date	Summary	Outcome
25-021-121	—		Other
25-015-632	23 Jul 2026	We will not investigate Miss X’s complaint about the Council’s handling of her housing case. On one part, the law …	Other
26-011-232	23 Jul 2026	We will not investigate this complaint about the Council replacing a damaged bin with a smaller bin. This is because …	Other
25-024-829	21 Jul 2026	We will not investigate Miss X’s complaint about several missed refuse collections. This is because there is insufficient evidence of …	Other
25-031-296	19 Jul 2026	We will not investigate Ms X’s complaint about the Council delaying in repairing highway defects outside her property. It was …	Other

View all decisions for this organisation

Source decision Back to decisions list