We will not investigate Mrs X’s complaint that the Council failed to safeguard her relative, Mr Y. Some of the complaint is late and there is no worthwhile outcome achievable by our investigation. It is appropriate for the Council to address any new matters through its complaints procedure.
Source · LGO (Local Government & Social Care Ombudsman)
West Northamptonshire Council
LGO (Local Government & Social Care Ombudsman)
Other
Reference 25-018-469
Sector Adult Care Services
Category Safeguarding
Decided 04 May 2026
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Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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