We have upheld Miss X’s complaint about the Council’s delay in completing a review of the suitability of her accommodation and in responding to her complaint. The Council has remedied the injustice to Miss X during its complaints process.
Source · LGO (Local Government & Social Care Ombudsman)
London Borough of Merton
LGO (Local Government & Social Care Ombudsman)
Upheld
Reference 25-018-185
Sector Housing
Category Allocations
Decided 25 June 2026
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Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
Other decisions involving London Borough of Merton
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| 25-009-024 | — | Upheld | |
| 25-020-774 | — | Other | |
| 25-018-475 | — | Other | |
| 25-016-622 | — | Other | |
| 25-021-600 | — | Upheld |