We will not investigate this complaint about the Council’s failure to collect Mrs X’s garden waste for four weeks. The Council has apologised and extended Mrs X’s garden waste subscription for one month which covers the missed period. We consider further investigation is unlikely to lead to a different outcome.
Source · LGO (Local Government & Social Care Ombudsman)
North Northamptonshire Council
LGO (Local Government & Social Care Ombudsman)
Other
Reference 25-017-604
Sector Environment And Regulation
Category Refuse And Recycling
Decided 13 May 2026
View North Northamptonshire Council scorecard
Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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|---|---|---|---|
| 25-008-710 | — | Upheld | |
| 25-010-975 | — | Upheld | |
| 25-018-070 | — | Other | |
| 25-013-202 | — | Other | |
| 25-006-118 | — | Upheld |