We will not investigate Mrs X’s complaint that the Council’s road works caused damage to her driveway. This is because it is reasonable for Mrs X to pursue her claim in court.
Source · LGO (Local Government & Social Care Ombudsman)
Surrey County Council
LGO (Local Government & Social Care Ombudsman)
Other
Reference 25-016-686
Sector Transport And Highways
Category Highway Repair And Maintenance
Decided 11 February 2026
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Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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| Reference | Date | Summary | Outcome |
|---|---|---|---|
| 25-001-690 | — | Upheld | |
| 25-011-087 | — | Upheld | |
| 24-014-984 | — | Upheld | |
| 25-013-200 | — | Upheld | |
| 24-022-017 | — | Upheld |