Mrs X complained on behalf of Mrs Y that the Council did not properly consider her application for a Disabled Resident Parking Permit. Mrs X also complained the Council wrongly issued a Penalty Charge Notice. She says the Council’s actions caused avoidable stress and confusion. She also says her trust in the Council has been damaged. We found fault by the Council. The Council has agreed to provide an apology and to reconsider Mrs Y’s permit application.
Source · LGO (Local Government & Social Care Ombudsman)
London Borough of Lewisham
LGO (Local Government & Social Care Ombudsman)
Upheld
Reference 25-016-517
Sector Transport And Highways
Category Parking And Other Penalties
Decided 14 June 2026
View Lewisham Council scorecard
Summary
Full decision text not yet fetched.
Read on the LGO (Local Government & Social Care Ombudsman) website
Other decisions involving London Borough of Lewisham
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| 25-009-235 | — | Upheld | |
| 25-017-851 | — | Other | |
| 25-008-884 | — | Upheld | |
| 25-019-504 | — | Other | |
| 25-011-773 | — | Other |