We will not investigate Ms X’s complaint about inaccurate information about the cost of temporary accommodation. The Council has already take appropriate action to remedy the injustice caused so further investigation by us would not lead to a different outcome.
Source · LGO (Local Government & Social Care Ombudsman)
London Borough of Croydon
LGO (Local Government & Social Care Ombudsman)
Upheld
Reference 25-016-411
Sector Housing
Category Homelessness
Decided 02 June 2026
View London Borough of Croydon scorecard
Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
Other decisions involving London Borough of Croydon
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| 25-013-186 | — | Other | |
| 25-016-611 | — | Upheld | |
| 25-007-469 | — | Not Upheld | |
| 25-002-070 | — | Upheld | |
| 25-004-635 | — | Upheld |