We will not exercise discretion to investigate this complaint about the Council’s offer of a tenancy in 2022. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Miss X could not have complained to us sooner. We cannot investigate complaints about disrepair in properties managed by social housing landlords.
Source · LGO (Local Government & Social Care Ombudsman)
Rushcliffe Borough Council
LGO (Local Government & Social Care Ombudsman)
Other
Reference 25-016-270
Sector Housing
Category Allocations
Decided 27 May 2026
View Rushcliffe Borough Council scorecard
Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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