Mrs X complained the Council did not issue her child’s Education Health and Care Plan within statutory timescales. Mrs X says this caused her child to miss out on educational provision and caused her unnecessary distress and financial strain. We find the Council at fault which caused injustice. The Council will provide an apology and a financial remedy to Mrs X to remedy the injustice.
Source · LGO (Local Government & Social Care Ombudsman)
Cornwall Council
LGO (Local Government & Social Care Ombudsman)
Upheld
Reference 25-015-931
Sector Education
Category Special Educational Needs
Decided 19 July 2026
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Original decision on the LGO (Local Government & Social Care Ombudsman) website ↗
Publisher summary
Full decision text is not available in the index.
Read on the LGO (Local Government & Social Care Ombudsman) website