Source · LGO (Local Government & Social Care Ombudsman)

Cornwall Council

LGO (Local Government & Social Care Ombudsman) Upheld Reference 25-015-931 Sector Education Category Special Educational Needs Decided 19 July 2026

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Original decision on the LGO (Local Government & Social Care Ombudsman) website ↗

Publisher summary

Mrs X complained the Council did not issue her child’s Education Health and Care Plan within statutory timescales. Mrs X says this caused her child to miss out on educational provision and caused her unnecessary distress and financial strain. We find the Council at fault which caused injustice. The Council will provide an apology and a financial remedy to Mrs X to remedy the injustice.

Full decision text is not available in the index.

Read on the LGO (Local Government & Social Care Ombudsman) website