We will not investigate Mrs X’s complaint about how the Council considered her request for reasonable adjustments. The Council has agreed to apologise to Mrs X and make service improvements.
Source · LGO (Local Government & Social Care Ombudsman)
New Forest District Council
LGO (Local Government & Social Care Ombudsman)
Upheld
Reference 25-015-563
Sector Other Categories
Category Other
Decided 10 February 2026
View New Forest District Council scorecard
Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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| Reference | Date | Summary | Outcome |
|---|---|---|---|
| 25-001-930 | — | Upheld | |
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