Source · LGO (Local Government & Social Care Ombudsman)

New Forest District Council

LGO (Local Government & Social Care Ombudsman) Upheld Reference 25-015-563 Sector Other Categories Category Other Decided 10 February 2026

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Informal user feedback

Original decision on the LGO (Local Government & Social Care Ombudsman) website ↗

Publisher summary

We will not investigate Mrs X’s complaint about how the Council considered her request for reasonable adjustments. The Council has agreed to apologise to Mrs X and make service improvements.

Full decision text is not available in the index.

Read on the LGO (Local Government & Social Care Ombudsman) website

Other decisions involving New Forest District Council

Reference	Date	Summary	Outcome
25-026-229	23 Aug 2026	Summary: We will not investigate this complaint about the Council’s decision to take enforcement action against a breach of planning …	Other
25-031-397	21 Aug 2026	Summary: We will not investigate this complaint about the Council’s introduction of a new waste collection service. This is because …	Other
25-029-379	10 Aug 2026	Summary: We will not investigate this complaint about a housing register application. There is not enough evidence of fault to …	Other
25-026-976	06 Aug 2026	Summary: We will not investigate Dr Z's complaint about the Council's decision his property is suitable for a wheeled bin …	Other
25-011-925	18 Jun 2026	Summary: We will not investigate this complaint about council tax recovery action as it is unlikely we will find fault …	Other

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