We will not investigate this complaint about the Council’s decision to stop Mr X’s direct payments. This is because the complaint is late; it would have been reasonable for Mr X to complain sooner.
Source · LGO (Local Government & Social Care Ombudsman)
London Borough of Enfield
LGO (Local Government & Social Care Ombudsman)
Other
Reference 25-014-917
Sector Adult Care Services
Category Direct Payments
Decided 12 February 2026
View Enfield Council scorecard
Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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| Reference | Date | Summary | Outcome |
|---|---|---|---|
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| 25-019-185 | — | Upheld | |
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| 25-017-366 | — | Other | |
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