We will not investigate this complaint about the suitability of temporary accommodation provided by the Council under its homelessness duty. It was reasonable for Miss X to complete the review/appeal procedure offered by the homelessness legislation with regard to suitability. There is insufficient evidence of fault in the Council’s responses to repairs issues which she reported after moving in.
Source · LGO (Local Government & Social Care Ombudsman)
London Borough of Lambeth
LGO (Local Government & Social Care Ombudsman)
Other
Reference 25-014-862
Sector Housing
Category Homelessness
Decided 04 June 2026
View London Borough of Lambeth scorecard
Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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