Ms X complained about how the Council handled her housing situation when she became homeless and its failure to complete the recommendation made during the stage 3 of the statutory complaints procedure. There was fault by the Council for its delays with completing the statutory complaints procedure and its failure to complete the recommendation made by the review panel at stage 3. This caused injustice to Ms X. The Council will take action to remedy the injustice caused.
Source · LGO (Local Government & Social Care Ombudsman)
London Borough of Haringey
LGO (Local Government & Social Care Ombudsman)
Upheld
Reference 25-014-801
Sector Children S Care Services
Category Looked After Children
Decided 18 June 2026
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Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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