Lancashire County Council

Ms X complains the Council delayed issuing Child Y’s Education, Health and Care Plan, and did not provide suitable education when Child Y was out of school. We intend to find fault with the Council for failing to issue the Education, Health and Care plan within the timescales, and for delaying arranging the agreed provision. We also intend to find fault with the Council for the failing to properly consider its duties to Child Y when they were out of education, and its complaint handling. The Council has agreed to pay personal remedies to Ms X and Child Y to remedy the injustice.