25-019-971
Summary (the LGO's words)We will not investigate this complaint about how the Council dealt with a management transfer application. The Council offered a …
LGO (Local Government & Social Care Ombudsman) decision
London Borough of Wandsworth
Decision date 15 September 2026
Reference 25-014-331
Outcome: Upheld
Sector: Adult care services
Category: Safeguarding
Body on this site: London Borough of Wandsworth
Original decision on the LGO (Local Government & Social Care Ombudsman) website ↗ All LGO decisions
Decision summary
The full decision text is not held on this site. The original decision on the LGO (Local Government & Social Care Ombudsman) website is linked above.
Summary (the LGO's words, from its website)
Miss X complained about how the Council handled her safeguarding concerns about her sister, Ms Y. Miss X also complained about delays in setting up the financial account. Miss X said this distressed her and financially impacted Ms Y’s estate. There was fault in the way the Council delayed sending invoices for Ms Y’s care. This frustrated Miss X. The Council has already remedied this fault.
From: LGO (Local Government & Social Care Ombudsman), decision 25-014-331, 15 September 2026