We have found the Council at fault for failing to issue Mrs X’s child’s Education, Health and Care Plan within the statutory timescales. This caused the family avoidable distress, uncertainty and frustration. The Council has agreed to apologise and make Mrs X a symbolic payment.
Source · LGO (Local Government & Social Care Ombudsman)
Bristol City Council
LGO (Local Government & Social Care Ombudsman)
Upheld
Reference 25-013-972
Sector Education
Category Special Educational Needs
Decided 23 June 2026
View Bristol City Council scorecard
Summary
Full decision text not yet fetched.
Read on the LGO (Local Government & Social Care Ombudsman) website
Other decisions involving Bristol City Council
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| 25-018-406 | — | Other | |
| 25-017-196 | — | Other | |
| 25-019-728 | — | Other | |
| 25-005-256 | — | Other | |
| 25-006-572 | — | Upheld |