Miss X complains the Council has failed to complete an Education, Health and Care needs assessment for her son within legal timescales and is still ongoing. We found the Council at fault for excessive delays. This has caused significant frustration, distress and uncertainty. The Council has agreed to apologise and make symbolic payments to remedy the injustice.
Source · LGO (Local Government & Social Care Ombudsman)
Essex County Council
LGO (Local Government & Social Care Ombudsman)
Upheld
Reference 25-013-841
Sector Education
Category Special Educational Needs
Decided 14 June 2026
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Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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