The Council was at fault. It did not provide Mrs X’s child, Y, with a suitable education to which they were entitled or provide all the provision in their Education Health and Care (EHC) Plan. The Council has already apologised and paid Mrs X a symbolic payment to acknowledge Y’s missed education, which for the period investigated, was in line with our guidance on remedies and remedied the injustice caused. The Council has already put service improvements in place.
Source · LGO (Local Government & Social Care Ombudsman)
Leicestershire County Council
LGO (Local Government & Social Care Ombudsman)
Upheld
Reference 25-013-632
Sector Education
Category Special Educational Needs
Decided 31 May 2026
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Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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