London Borough of Hounslow

We will not investigate this complaint about the Council’s failure to provide the provision outlined in an Education, Health and Care plan. This complaint is late and there is no good reason to investigate now. Nor can we investigate a complaint about the plan as the complainant had a right of appeal and it was reasonable to expect them to use it. We will also not investigate a complaint about the disclosure of the plan as it would be reasonable to expect the complainant to refer this to the Information Commissioners office.