We will not investigate Mrs X’s complaint about the Council’s delay in providing her son’s school bus details for the new school year. This is because a further investigation by this office could not add to the response and explanation already provided via the Council’s own investigation of the matter.
Source · LGO (Local Government & Social Care Ombudsman)
Birmingham City Council
LGO (Local Government & Social Care Ombudsman)
Other
Reference 25-013-069
Sector Education
Category School Transport
Decided 13 February 2026
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Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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| Reference | Date | Summary | Outcome |
|---|---|---|---|
| 24-018-837 | — | Upheld | |
| 25-023-320 | — | Other | |
| 25-004-243 | — | Upheld | |
| 25-014-792 | — | Other | |
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